pt. I. Financial Leaders of the Twentieth Century. 1. The Evolution of Financial Services. 2. The Leaders. Agha Hasan Abedi. John Bogle. Amadeo Peter Giannini. Abdulhameed Shoman. Sir Siegmund Warburg. Sir Mark Weinberg. Peter Wood. Claude Bebear. Emilio Botin. Rainer Gut. Rolf Hueppi. Ned Johnson. J. Pierpont Morgan. Luis Valls Taberner. Walter Wriston. Juergen Zech. Carter Bacot. Nobby Clark. Richard Jenrette. Marcel Ospel. Sir Brian Pitman. David Rowland. Richard Salzmann. Charlie Sanford. Sid David Scholey. John Whitehead --
pt. II. Findings and Conclusions. 3. What Is Leadership? 4. Knowing the Way: Consistent Direction. 5. The Role of Values. 6. Getting There From Here: The Leadership Process. 7. Managing Conflict: The Limits of Leadership. 8. A Profile of Financial Leadership. 9. Financial Services in the Future. 10. Conclusions for the Future: How Can Financial Leaders Make It Happen?