Describes how to break away from email addiction by prioritizing business workflow, writing effective emails, and understanding the psychology of reciprocity.

In this new third edition, Linenberger updates his longtime #1 bestselling Outlook book to include Microsoft's new version 2010 release and the new Outlook for Mac 2011. Outlook 2007 and 2003 are also covered. This seminal guide presents the author's best practices of time, task, and e-mail management, drawing from time management theories and applying these best practices in Microsoft Outlook. Anyone who finds they are, overburdened by e-mail or...

This book offers recommendations for business leaders on how to maximize a working team's professional productivity by improving administrative support and streamlining digital traffic. Modern knowledge workers communicate constantly. Their days are defined by a relentless barrage of incoming messages and back-and-forth digital conversations-a state of constant, anxious chatter in which nobody can disconnect, and so nobody has the cognitive bandwidth...

Sams Teach Yourself Gmail in 10 Minutes, Second Edition, gives you straightforward, practical answers when you need fast results. Work through its 10-minute lessons to make the most of the world's most powerful and popular email system! This book will show you how to send and receive email from any web browser or smartphone using Gmail. You'll learn how to send pictures and other file attachments, add a signature to your outgoing messages, and customize...